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Home / Privacy

27-07-2023

 

Privacy Statement

Who we are

We are My Yally - XYZ Invest   ;with address Karel Oomsstraat, 37 2018 Antwerpen Belgium and with company number BE0784379414.

We attach importance to your privacy and whenever we treat your personal data, we do so in accordance with the provisions of the GDPR (General Data Protection Regulation) and the national laws governing the processing of personal data.

Privacy legislation obliges us to make the information we provide in this privacy statement accessible to you. This privacy statement clarifies what measures we take to protect your privacy when you use our services or products and what rights you have.

When we process your personal data, we are in most cases the “controller”. This means that we determine the purposes and means of the processing.

By purchasing our services and/or products, you agree that we collect and process some of your personal data in in accordance with the purpose described in our privacy statement. We invite you to read this statement carefully. Bjorn Van de Weyngaert is our privacy coordinator who you can reach via Info@yally.be for any questions you might have or to exercise your rights. It is possible that this statement will be amended in the future. We therefore ask you to re-read the privacy statement on a regular basis.

Processing your personal data

Personal data or personal data means any information about an individual that can allow that person to to identify. This does not concern data where the identity has been removed (anonymous data). We try to collect as little personal data as possible to achieve our goals.

We comply with data protection laws that require that the personal data we process about you:

  • Only collected for valid purposes of which we have informed you.
  • Used in a lawful, fair and transparent manner and thus used in a manner that is adequate, relevant, and limited to what is necessary for the purposes for which they are processed.
  • Be accurate and updated as necessary, kept no longer than necessary for the purposes we told you about and treated securely.

We may request certain information from you to enable you to purchase or use our goods or services. If you have any questions, do not hesitate to contact our privacy coordinator.

More specifically, we will collect some or all of the following data elements:

  • Purchase financing details
  • Address
  • VAT number
  • Payment overview, customer account
  • Contract
  • Date & Time
  • Third Party Cookies
  • Property Title
  • Electronic Identification Information
  • Electronic Location Information
  • Email Address
  • < li>Essential cookies
  • Financial profile
  • Photos / images
  • Signature
  • Identity card
  • < li>Content of correspondence
  • Client file
  • Location of the property
  • Name of the party involved
  • Name of the client
  • Claim / case circumstances
  • Performance cookies
  • Profile preferences
  • Phone number

We charge ensure that you provide us with correct information. Let us know when data changes so that we can keep all data up to date.

The processing of data must allow us to provide our services and products, to continuously improve our services and products available to you and to adapt them to your needs. More specifically, we perform the following processing :  

 

  • Correspondence
    Description: Communication with interested parties on paper or in electronic form
    Purpose: To ensure good service delivery
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant to legal action
    Data items: Name of the customer, Content of correspondence, Location of the property, Email address
    Data is processed within the EU
  • Customer agreements
    Description : Registration of customer appointments on paper or on computer
    Purpose: Management of availability / calendar
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant to legal action
    Data items: Customer Name, Date & time, Location of the property, Email address, Phone number
    Data is processed within the EU
  • Corporate website
    Description: Corporate website for public consultation. May contain login section for customers.
    Purpose: To inform interested parties and/or business parties
    Legal basis: Legitimate Interest
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant to legal action
    Data items: Photos/images, Electronic identification data, Electronic localization data, Essential cookies, Name of the customer, Name of the involved party, Customer file, Third party cookies, Content of correspondence , Location of the property, Performance cookies, Contract, Profile preferences, Email address, Address, Phone number
    Data is processed within the EU
  • Customer support
    Description: Receiving and handling customer inquiries and complaints
    Purpose: Ensuring problem resolution and optimal business operations
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant for legal action
    Data items: Name of the customer, Circumstances of the claim / case, Content of correspondence, Location of the property, Email address, Telephone number
    Data is processed within the EU
  • Renting real estate
    Description: Client file preparation and treatment for the rental of real estate
    Purpose: Providing the services to the client
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant to legal action
    Data items: Identity card, Name of the customer, Name of the involved party, Customer file, Financial profile , Location of the property, Signature, Contract, Email address, Address, Phone number
    Data is processed within the EU
  • Sale property
    Description: Client file preparation and treatment for the sale of real estate
    Purpose: Providing the services to the client
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant for legal action
    Data items: Identity card, Name of the customer, Name of the party involved, Customer file, Location of the property, Signature, Purchase financing data, Title title, Contract, Email address, Address, Telephone number
    Data is processed within the EU
  • Customer invoicing and accounting
    Description: Calculation of the fee or compensation due, invoicing and obtaining payment
    Purpose : Ensuring correct payment
    Legal basis: Contract
    Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant for legal action
    Data items: Name of the customer, VAT number , Payment overview, customer account, Address
    Data is processed within the EU

 

 

We are the controller. If you have given permission for a certain processing, you always have the right to withdraw this permission.

If you do not want your data to be processed, please contact us so that we can evaluate together whether a contractual relationship between us is possible and whether it is possible for you to continue using our goods and/or services.

We also process data from suppliers. When we collect, process and store data about our suppliers, we want to make sure that we only collect, process and store data that we really need and are allowed to process in this way. In our dealings with our suppliers, we typically collect, process and store the name, work email address and work telephone number of the person(s) who communicate with us. We also collect, process and store the VAT number of our suppliers.

Processing personal data on your behalf

The specific nature of the work we perform for you ensures that we may have to make declarations, filings, announcements, etc. for you that are drawn up on the basis of personal data of others that you provide to us. In that case, we are the processor and you are the controller. We will carry out your instructions for the processing, possible subcontracting, the fate of the data at the end of the contract and the possible transfer of data. We will also take the necessary security measures and assist you in complying with your obligations under the GDPR.

Sharing personal data

We may have to work with third parties work to provide certain services or products such as IT partners, insurance partners, accountancy partners, legal advisers. More specifically, we reserve the right to share your personal data with these partners :

  • Management of utility contracts
    Purpose: Set up and transfer of utility contracts
    Legal basis: Contract
    Data items: Bank account, Name of the customer, Address
    Data is processed within the EU
  • IT support
    Purpose: Ensure the proper functioning of the IT< br /> Legal basis: Legitimate Interest
    Data items: Name of the customer, Electronic identification data, Email address
    Data is processed within the EU
    Aldrin receives the data
  • Sales channel - immoweb.be
    Purpose: To generate turnover
    Legal basis: Contract
    Data items: Photos / images, Location of the property
    Data is processed within the EU
    Immoweb SA/NV receives the data
  • Social media - Linkedin
    Purpose: Promotion of the company and services
    Legal basis: Legitimate Interest
    Data items: Name Employee's Photos/Images, Electronic Identification Data, Electronic Location Data, Date & time, Location of the property
    Data is processed within the EU
    LinkedIn Ireland Unlimited Company receives the data
  • Sales channel - zimmo.be
    Purpose: To generate sales
    Legal basis: Contract
    Data items: Photos / images, Location of the property
    Data is processed within the EU
    Zimmo bv receives the data
  • Website analytics and visitor statistics via partner
    Purpose: Measuring and analyzing website effectiveness
    Legal basis: Legitimate Interest
    Data items: Electronic identification data, Electronic localization data, Third party cookies, Date & time, Performance cookies
    Data is processed within the EU
    Google Ireland Limited receives the data
  • Website analytics and visitor statistics via partner
    Purpose: Measuring and analyzing website effectiveness< br /> Legal basis: Legitimate Interest
    Data items: Electronic identification data, Electronic localization data, Third party cookies, Date & time, Performance cookies
    Data is processed within the EU
    Hotjar Ltd receives the data

If we receive your personal data from a third party that refers you to us, we assume that this data has been obtained directly from you or with your consent. If this is not the case, please let us know immediately.

If you visit a property that we have in our portfolio, our contract with our client provides that we will provide your name and address at the end of our assignment. transfer the date of your visit to our client. This is done for the purposes of our legitimate interest.

These third parties will generally act as data processors. Please note that social media platforms, trading platforms and permanent sales partners are often considered joint data controllers.

If you participate in an online conversation, meeting, conference,... know that any data you share will be visible and/or audible to the other participants. Please take this into account before sharing your personal data, video, audio or other data.

If you object to sharing your data, we ask you to contact us so that we can work together evaluate whether a contractual relationship is possible between us and whether you can continue to use our services and/or goods.

Please note that we may be required by law to process certain data and possibly by to the relevant authorities. As this is a legal obligation, you cannot object to this transfer.

Security and confidentiality

We want to keep your personal data safe and confidential and have put in place security procedures to prevent loss, misuse or to avoid changing this personal data. These procedures are functionally and technically in accordance with the best industry standards.

Website and cookies

When you visit our website, cookies may be stored on your computer. They help to make visiting the website easy and improve your experience. When you visit our website you will receive information about the cookies we use and we will ask you to consent to this. Each time you visit our website, the web server will also automatically process the IP address and/or your domain name.

It is possible that we publish links to websites that are owned and operated by others. managed. If you click on such a link you will navigate to another website. Always make sure you read and understand the privacy statement of this other website, as it may differ from our privacy statement. If you are unsure or cannot agree with the privacy statement, we recommend that you leave the relevant website immediately.

Social media

If you use the social media features like e.g. “like-” or “share”button that may be used on our website, or if you visit our social media page, please note that your personal data will be processed by the social media platform. In this processing, the European regulator considers us and the social media platform both to be joint data controllers, which means that we jointly determine why and how your personal data is processed. You can find out how we process your personal data in this privacy statement. Information about the processing by the relevant social media platform can be found in their privacy statement. We ask that you read the privacy statement of the social media platform carefully before visiting the social media items on our page or our page on the social media platform.

If we hold an event such as a networking event, opening event , premiere etc., photographers or videographers may be present. The photos and videos they take are intended to be used in marketing materials and/or published on our social media pages. When you are not the main subject of these materials, the guideline of the data protection authority is that your explicit consent under GDPR is not required. However, if you object to the use of materials on which you are depicted, please let us know.

Exercising your rights

In accordance with the General Data Protection Regulation (GDPR) Data protection (GDPR) you have the right to:

  • Request access to your personal data (the data subject's right of access). This allows you to receive a copy of the personal data we hold about you.
  • Request correction of the personal data we hold about you. This allows you to correct any incomplete or inaccurate information we hold about you.
  • Request erasure of your personal data. This allows you to ask us to delete all your personal data when there is no valid reason to keep it further. You also have the right to ask us to delete your personal data when you have exercised your right to object to a certain processing (see below).
  • To object to the processing of your personal data when we rely on our legitimate interest (or that of a third party) and you want to oppose the processing on this basis because of your particular situation. You also have the right to object when we process your personal data for direct marketing purposes.
  • Request the restriction of the processing of your personal data. This enables you to ask us to suspend the processing of your personal data, e.g. when you have questions about the accuracy of the data or the reason for the processing.
  • Your consent to withdraw processing.
  • Not be subject to a decision based solely on automated processing.
  • Obtain your data in a structured, commonly used and machine-readable format and transmit it to another controller to be transferred (the right to data portability).

In some cases we will be required to ask you for more specific information so that we can confirm your identity and ensure that your right to access to information (or the exercise of any other of your rights) is properly exercised. We take this measure to ensure that your personal information is not disclosed to anyone other than yourself or to any other person who has no right to receive it. You can exercise your rights by contacting our privacy coordinator  Bjorn Van de Weyngaert via Info@yally.be or via the address of the company:  

 My Yally - XYZ Invest  ;

Att.  Bjorn Van de Weyngaert 

 Karel Oomsstraat, 37 2018 Antwerp Belgium 

Data protection authority

You can address any complaint or comment to the data protection authority at the following address :

 Data Protection Authority / Autorité de protection des données 

 Drukpersstraat 35, 1000 Brussels / Rue de la Presse 35, 1000 Bruxelles https://dataprotectionauthority.be https://autoriteprotectiondonnees.be 

This document was generated using GDPRWise.eu