Privacy Statement

Who we are

We are Mijn Yally - XYZ Invest  with address Karel Oomsstraat, 37 2018 Antwerpen Belgium  with company number BE0784379414.

We value your privacy and whenever we handle your personal data we do so in accordance with the provisions of the GDPR (General Data Protection Regulation) and the national laws that deal with the processing of personal data.

The privacy legislation obliges us to make the information we provide in this privacy statement accessible to you. This privacy statement clarifies what measures we take to protect your privacy when you use our services or products and what rights you have.

When we process your personal data, we are in most cases the “controller”. This means that we determine the purpose and means of the processing.

By purchasing our services and/or products you agree that we may collect and process some personal data about you in consistent with the purpose described in our privacy statement. We invite you to read this statement carefully. Patrick Dewald is our privacy coordinator who can be reached via Info@yally.be for any questions you might have or to exercise your rights. It is possible that this statement will be amended in the future. We therefore ask you to review the privacy statement on a regular basis.

Processing your personal data

Personal data or personal data means any information about an individual that may allow that person to to identify. This is not data where the identity has been removed (anonymous data). We try to collect as little personal data as possible to achieve our goals.

We comply with data protection laws that require that the personal data we process about you :

• Only are collected for valid purposes that we have clearly explained to you.
• Used in a lawful, fair and transparent manner and thus used in a manner that is adequate, relevant, and limited to what is necessary for the purposes for which they are processed.
• Are accurate and updated as necessary, no longer kept as necessary for the purposes we have told you about and treated securely.

We may request certain information from you to enable you to purchase or use our goods or services. If we obtain your personal information in another way, we will state this in this privacy statement. If you have any questions, please don't hesitate to contact our privacy coordinator.

In particular, we will collect some or all of the following data elements :

• Purchase financing details
• Address
• VAT number
• Payment overview, customer account
• Contract
• Date & time
• Third Party Cookies
• Proprietary Title
• Electronic Identification Information
• Electronic Localization Information
• Email Address
• < li>Essential cookies
• Financial profile
• Photos / images
• Signature
• Identity card
• < li>Content of correspondence
• Customer file
• Location of the property
• Name of interested party
• Name of customer
• li>
• Conditions of the claim / case
• Cookie performance
• Profile preferences
• Phone number

We charge make sure you provide us with correct information. Let us know when data changes so that we can keep all data up to date.

Data processing must allow us to provide our services and products, to continuously improve our services and products available to you. and to adapt them to your needs. More specifically, we perform the following processing operations:  

• Communication with customers
  Description: Communication with customers in paper or electronic form
  Purpose: To provide good customer service
  Legal basis: Contract
  Retention period: From contract termination, retention during the limitation period and / or limitation periods relevant to legal action
  Data items: Location of the property, Email address, Content of correspondence, Name of the customer
  Data is processed within the EU
• Customer agreements
  Description: Registration of customer appointments on paper or on computer
  Purpose: Management of availability / calendar
  Legal basis: Contract
  Retention period: From contract termination, retention during the limitation period and / or limitation periods relevant to legal action
  Data items: Email address, Tel phone number, Location of the property, Date & time, Customer name
  Data is processed within the EU
• Company website
  Description: Company website that can be visited by clients, prospects and all kinds of third parties
  Purpose: Inform clients and prospects
  Legal basis: Legitimate interests
  Retention period: From contract termination, retention during the limitation period and / or limitation periods relevant to legal action
  Data items: Contract, Customer file, Phone number, Correspondence content, Name of the party concerned, Address, Email address, Profile preferences, Performance cookies, Location of the property, Third party cookies, Electronic localization data, Name of the customer, Essential cookies, Electronic identification data, Photos / images
  Data is processed within the EU
• Customer support
  Description: Receive and handle customer inquiries and complaints
  Purpose: Ensure problem solving and optimal business operations
  Legal basis: Contract
  Retention period: From contract termination, retention during the limitation period and / or limitation periods relevant to legal action
  Data items: Email address, Telephone number, Location of the property, Content of correspondence, Circumstances of the claim / case, Name of the client
  Data is processed within the EU
• Rental property
  Description: Client file preparation and processing for the rental of real estate
  Purpose: To provide the services to the client
  Legal basis: Contract
  Retention period: From termination of contract, storage during the limitation period and / or limitation periods relevant to legal action
  Data items: Email address, Contract, Customer file, Telephone number, Signature, Location of the property, Name of the involved party, Identity card, Address, Name of the client, Financial profile
  Data is processed within the EU
• Sale real estate
  Description: Client file preparation and handling for the sale of real estate
  Purpose: To provide the services to the client
  Legal basis: Contract
  Retention period: From contract termination, retention during the limitation period and / or limitation periods relevant to legal action
  Data items : Email address, Contract, Customer file, Telephone number, Purchase financing data, Signature, Location of the property, Name of the party involved, Identity card, Address, Name of the customer, Title of property
  Data is processed within the EU
• Customer invoicing and accounting
  Description: Calculating the fee or compensation owed, taking care of invoicing and obtaining payment
  Purpose: Ensuring correct payment
  Legal basis : Contract
  Retention period: From termination of contract, retention during the limitation period and / or limitation periods relevant to legal action
  Data items: VAT number, Address, Payment overview, customer account, Name of the customer
  Data is processed within the EU

We are the controller in these processing operations. If you have given permission for a certain processing, you always have the right to withdraw this permission.

If you do not want your data to be processed, please contact us so that we can evaluate together whether a contractual relationship between us is possible and whether it is possible for you to continue to use our goods and/or services.

We also handle data from suppliers. When we collect, process and store data about our suppliers, we want to ensure that we only collect, process and store data that we really need and that we are allowed to process in this way. In our dealings with our suppliers, we typically collect, process and store the name, work email address and work phone number of the person(s) communicating with us. We also collect, process and store the VAT number of our suppliers. If we provide vehicles from our suppliers with parking or permitting on our premises, we may collect, process and store the registration number and time data of the visit if this is necessary for organizational or security reasons. The legal basis for the processing of the personal data is the conclusion and performance of an agreement.  We use security measures that are functionally and technically in accordance with the best standards in the industry. We retain the data for the limitation period and/or limitation periods relevant to legal action.

Processing personal data on your behalf

Sharing of personal data

We may need to work with third parties work to provide certain services or products such as IT partners, insurance partners, accountancy partners, legal advisors. More specifically, we reserve the right to share your personal data with these partners:

• Utility contract management
  Purpose: Establishment and transfer of utility contracts
  Legal basis: Contract
  Data items: Bank account, Customer's name, Address
  Data is processed within the EU
• IT support
  Purpose: Ensure the proper functioning of IT< br /> Legal basis: Legitimate interests
  Data items: Customer name, Electronic identification data, Email address
  Data is processed within the EU
  Aldrin receives the data
• Sales channel - immoweb.be
  Purpose: To generate revenue
  Legal basis: Contract
  Data items: Photos / images, Location of the property
  Data is processed within the EU
  Immoweb SA/NV receives the data
• Sales channel - zimmo.be
  Purpose: To generate revenue
  Legal basis: Contract
  Data items: Photos ;s / images, Location of the o nproperty
  Data is processed within the EU
  Zimmo bv receives the data
• Website analytics and visitor statistics via partner
  Purpose: Measuring and analyzing website effectiveness
  Legal basis: Legitimate interests
  Data items: Electronic identification data, Electronic localization data, Third party cookies, Date & time, Performance cookies
  Data is processed within the EU
  Google Ireland Limited receives the data
• Website analytics and visitor statistics via partner
  Purpose: Measuring and analyzing website effectiveness< br /> Legal basis: Legitimate interests
  Data items: Electronic identification data, Electronic localization data, Third party cookies, Date & time, Performance cookies
  Data is processed within the EU
  Hotjar Ltd receives the data

These third parties will usually act as data processors. Please note that social media platforms, trading platforms and permanent sales partners are often considered joint controllers.

If you are participating in an online conversation, meeting, conference,... please know that any data you share, be visible and/or audible to the other participants. Please keep this in mind before sharing your personal data, video, audio or other data.

If you object to sharing your data, we ask that you contact us so that we can work together evaluate whether a contractual relationship between us is possible and whether you can continue to use our services and/or goods.

Please note that we may be legally obliged to process certain data and possibly by to the relevant authorities. As this is a legal obligation, you cannot object to this transfer.

Security and confidentiality

We want to keep your personal data safe and confidential and have put in place security procedures to prevent loss, misuse or to avoid changing this personal data. These procedures are functionally and technically in accordance with the best industry standards.

Website and cookies

When you visit our website, cookies may be stored on your computer. They help to make visiting the website easy and improve your experience. When you visit our website you will receive information about the cookies we use and we will ask you to give permission for this. Each time you visit our website, the web server will also automatically process the IP address and/or your domain name.

We may publish links to websites owned and operated by others. managed. If you click on such a link you will navigate to another website. Always make sure you read and understand the privacy statement of this other website, as it may differ from our privacy statement. If you are not sure, or do not agree with the privacy statement, we recommend that you leave the affected website immediately.

Social media

If you use the social media functions like e.g. “like-” or “share”button which may be used on our website, or if you visit our social media page, please know that your personal data will be processed by the social media platform. In this processing, the European regulator considers us and the social media platform both as joint data controllers, which means that we jointly determine why and how your personal data is processed. You can find out how we process your personal data in this privacy statement. Information about the processing by the social media platform concerned can be found in their privacy statement. We ask that you carefully read the privacy statement of the social media platform before visiting the social media items on our page or our page on the social media platform.

When we hold an event such as a networking event, opening event , premiere etc., photographers or videographers may be present. The photos and videos they take are intended to be used in marketing materials and/or published on our social media pages. Where you are not the main subject of these materials, the guidance of the data protection authority is that your explicit consent is not required under GDPR. However, if you object to the use of materials on which you are depicted, please let us know.

Exercising your rights

In accordance with the General Data Protection Regulation (GDPR) / General Regulation Data protection (GDPR) you have the right to :

• Request access to your personal data (the data subject's right of access). This allows you to receive a copy of the personal data we hold about you.
• Request improvement of the personal data we hold about you. This allows you to correct incomplete or incorrect information that we hold about you.
• Request the erasure of your personal data. This allows you to ask us to delete all your personal data when there is no valid reason to keep it any further. You also have the right to ask us to delete your personal data if you have exercised your right to object to a certain processing (see below).
• To object to the processing of your personal data when we rely on our legitimate interest (or that of a third party) and you want to object to the processing on this basis because of your special situation. You also have the right to object when we process your personal data for direct marketing purposes.
• Request the restriction of the processing of your personal data. This enables you to ask us to suspend the processing of your personal data, e.g. if you have questions about the accuracy of the data or the reason for the processing.
• You consent at any time to withdraw from processing.
• Not to be subject to a decision based solely on automated processing.
• Obtain your data in a structured, commonly used and machine-readable format and to another controller (the right to data portability).

In some cases we will be required to ask you for more special information so that we can confirm your identity and ensure that your right to access to information (or the exercise of any other of your rights) is properly exercised. We take this measure to ensure that your personal information is not disclosed to any person other than yourself or to any other person who has no right to receive it. You can exercise your rights by contacting our privacy coordinator  Patrick Dewald via Info@yally.be or via the company address:  

 My Yally - XYZ Invest < /p>

Att.  Patrick Dewald 

 Karel Oomsstraat, 37 2018 Antwerp Belgium 

Data Protection Authority

You can direct any complaint or comment to the data protection authority at the following address :

 Data Protection Authority 

 Drukpersstraat 35, 1000 Brussels http://dataprotectionauthority.be